artwork iCONS
Payments and Delivery
Delivery
Free Standard Delivery on Orders over £150 (Mainland UK only)
SMALL CANVAS (FRAMED) £3.99
MEDIUM CANVAS (FRAMED) £6.99
LARGE CANVAS (ROLLED) £6.50.
We aim to dispatch orders between 5 - 7 working days, once full payment has been received.
We can deliver to most postal areas in the UK only.
However, geographical location and courier availability can restrict our service. We may not always be able to deliver certain products to Northern Ireland, Scottish Islands and Highlands, the Channel Islands, Isles of Scilly and the Isle of Man.
Sorry, we can't currently deliver website orders to BFPO addresses.
We do not ship internationally.
Please Note: A delivery surcharge of £35 will be applied when delivering to Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Scottish Islands, Scottish Highlands and the following range of postcodes:
AB 1-9/14/21-23/30-39/41-45/51-56. HS 1-9. IV 1-56. KW 1-17. KA 27-28. PA 20-61. PH 11-44. FK 19-21. ZE 1-3.
Payment Methods
Online via Credit/Debit Cards or PAYPAL
We are NOT VAT registered...NO VAT will be added to your order.
Refunds
In accordance with Distance Selling Regulations the customer has up to 14 days following receipt of the product in which to cancel and obtain a full refund including shipping costs. Please send back the products to our address (at your expense) and following our receipt of the product a full refund will be issued.
The cancellation rights do not apply to items that have been made to order.
Please note that we can only accept returns for re-stocking that are in original packaging, unworn or unused and are in a condition suitable for re-sale.
Damaged goods should be reported within 48hrs of receipt of item, once we have the goods back we will refund in full, repair or replace as necessary.
Privacy & Safety
This privacy policy sets out how Artwork Icons uses and protects any information that you give Artwork Icons when you use this website.
Artwork Icons is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Artwork Icons may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2019.
What we collect
We may collect the following information:
· name
· contact information including email address
· demographic information such as postcode.
· other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· Internal record keeping.
· We may use the information to improve our products and services.
· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.